Accessibility

We understand the importance of creative, hands-on, play activities for healthy development and strive to create an inclusive environment for all visitors. Accommodations are provided at the Museum so that all children will have equal opportunities to play and explore.

Through partnership with the University of Tennessee at Chattanooga Occupational Therapy department, we have created resources that can help prepare your child for a visit to the Museum. Click here to access resources such as visual schedules, token boards, first-then transition supports and social stories that can be used to prepare your child for all of the exciting things they might experience at the Museum.

Wheelchair Accessibility

The entire Museum is wheelchair accessible except for the tower located on the second floor and the upper levels of RiverPlay. There is a ramp located on the front of the building for access to the Museum and an elevator located by Dino-Mite Café for access to the second floor. All Museum restrooms are wheelchair accessible.

Headphones

To help with auditory sensitivities, headphones are available for check-out in the Make It exhibit. Headphones can be worn throughout the duration of your visit.

Loud Areas of the Museum:
Make It

Make It is an exhibit where children are encouraged to build and create. This gallery includes a workshop where children can use real tools such as hammers and sewing machines/tools with adult supervision. This area can be loud at times and is an area where headphones could be beneficial. This is also where the headphones are available for check-out.

Science Shows

At various times, science demonstrations occur in the auditorium. Our science shows usually include explosions and other loud noises. Risers serve as seats in this area and they are also loud when they are kicked. This is area where headphones could be helpful if you or your child has auditory sensitivities.

Performing Arts

In Performing Arts, children have the opportunity to play many different types of instruments. This area can become loud depending on how many instruments are being played. Headphones could help block out some of the noise in this area.

Quiet Space

Discovery Library is located on the second floor in the museum. This is a quiet space where children can go if they become overwhelmed by sensory input in the Museum. There are many books to read in this room and areas to sit and relax. You are welcome to close the doors to this room if the Museum is still too loud for your family.

Please call us at (423) 756-2738 if you require any other accommodations or if you have any questions regarding what is available.

Service Animal Policy

We welcome all trained service animals at Creative Discovery Museum and use the following guidelines.

A service animal is a dog or miniature horse that is trained to do work or perform tasks for the benefit of an individual with disabilities. Companion animals, therapy animals and comfort animals are not considered service animals.

The following questions will be asked of each guest with a service animal:

  • Is the service animal required because of a disability?
  • What work or task has the animal been trained to perform?

If the animal is out of control or if the animal is not housebroken, the handler will be asked to remove the animal from the premises. Guests with animals not deemed to be service animals may be directed to a boarding facility.

Accessible Programs & Camps

Club Discovery

Club D is an inclusive after-school program for children ages 6 - 12 with and without special needs. A new session begins June 22!

Sensory Night

A free, low-sensory event on the first Thursday of every month for children and families with sensory sensitivities. Registration required.