Privacy Policy

Creative Discovery Museum has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website:

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart.

At no time will Creative Discovery Museum sell or share your information with a third party. Any information gathered by Creative Discovery Museum, either on forms or via cookies, remains with the Museum.


On the Internet, a cookie is a piece information that a website transfers to a user's computer for record-keeping purposes. As a user moves from page to page at Creative Discovery Museum's website, a cookie is the only way that we have of knowing who you are. An activity on one page may depend on what you selected on a previous page. We use a cookie to keep track of your selection. Without cookies users may be asked to provide the same information repeatedly or some activities would not function at all.

Creative Discovery Museum uses cookies only when appropriate. We never use cookies to retrieve information from your computer that was not originally sent in a cookie from us. We do not use information transferred through cookies for advertising purposes. We never share cookies information with any third parties for marketing or other purposes.

Google Analytics

Creative Discovery Museum uses Google Analytics to track traffic on our website. The data collected by Google is used for reporting and analysis so we may continue to improve our website. We are not responsible for any use of data by Google. Google's privacy policy can be viewed on their website at

Registration Forms

Our site's registration forms require users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Financial information that is collected is used to bill the user for products and services. Financial information is not stored on Creative Discovery Museum's server at any time. Online purchases are processed via a third party, Square.
Their privacy policy is available here.

Links to Other Sites

This site contains links to other sites we feel you might find informative or entertaining. Linking to another site does not imply endorsement of these sites or any services offered on them. Creative Discovery Museum is not responsible for the privacy practices or the content of other Web sites.

Media Policy

Periodically, Creative Discovery Museum takes photographs, video, and/or audio recordings of Museum visitors and activities for educational and promotional purposes. With admission into the Museum, you give permission to the Museum for the recording of photographs, video, and/or audio of yourself and all accompanying minors. You grant the Museum, and its agents, successors and assigns, and licensees, all rights to use these images or recordings, without compensation, for educational, promotional, advertising, and other purposes which advance the overall mission of the Museum. All rights to the photographs, video, and audio belong to the Museum. Please see Guest Relations in the Museum lobby upon arrival if you do not wish to be photographed or recorded. You will be given an orange wristband that indicates to Museum staff that you do not wish to be photographed or recorded. We will do our best to avoid including you and your accompanying minors in any materials while at the Museum.


Payments are processed through a third party site, Square. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. When you place orders our system makes use of secure server software. The secure server software (SSL) encrypts personal order information you input before it is sent to us.


Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

Surveys and Contests

From time to time we conduct surveys and contests on our site. If contact information is collected, it will be used to contact the visitor when necessary. We periodically run contests on our site in which we ask visitors for contact information (like their email address). Contact data collected is used to send users information about our company. Users may opt-out of being contacted; see the choice/opt-out section below.

  • Use the "Opt Out" link located at the bottom of every email.
  • Email to request your name be removed from traditional mail and phone list


This site gives users the following options for changing and modifying information previously provided.

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:

Creative Discovery Museum
321 Chestnut Street
Chattanooga, TN 37401-2048